Frequently Asked Questions about Bottiful Home Products

Bottiful Home bottles are made of polyethylene terephthalate (PET) plastic. This plastic is food-safe, environmentally-friendly (easily recycled) and toxin and BPA-free. PET plastic is recycle code 1 and is accepted in most curbside recycling programs in the USA.

Yes. Bottiful Home bottles are completely waterproof, smudge-proof and resistant to chemical wear, whether you’re using our printed bottles or our waterproof labels, pre-printed labels.

A lotion pump is a pump that’s designed specifically to be used with thicker, high-viscosity liquids. It is the best pump for liquids such as shampoos, conditioners, lotions and thicker soaps. Bottiful Home uses only lotion pumps in all its refillable bottles.

Watch this video for an explanation and demonstration by founder, Laura Pallotta:

To unlock your Bottiful Home bottle pumps, please ensure safety clips are removed from the neck of the pump. While holding the largest part of the white tube in one hand, use the other hand to twist the pump head in the direction of the arrow on top until you can easily depress the pump head. You may hear or feel a slight “click” when the pump locks/unlocks.

Watch this video to see how to do it:

Just remove the pump, unlock it (if it’s locked), then hold the pump head in your desired position while tightening the pump neck back onto the bottle.

Watch this video to see a demonstration:

PET plastic bottles start out in the form of plastic pellets made in whatever color the bottles will eventually be. Then the pellets are melted into a structure called a “preform”. The preform has threading at the top but no real bottle shape yet. Then the preforms are heated to a specific temperature to allow for melting into shape and are blown into a mold, a process known as blow-molding. The bottles are quickly cooled to maintain shape, then printed, filled, and capped, all by machines.

Watch this video to see the bottle manufacturing process in action:

Founder, Laura Pallotta, saw a need for a product that could take the ugly drug-store shelf look out of the shower and replace it with a highly functional and beautiful refillable bottle that was also easy to use.

Watch this video to see Laura describing the discovery of this need and the trials she encountered trying to meet this need:

No. We currently do not offer custom printing or custom sets. However, we are here to serve your needs, so if there is a set you would like to have that we don’t offer, please contact us and let us know so we can continue to offer the best solutions to all your refillable bottle needs!

Bottiful Home offers free standard shipping (3-5 business days) within the continental US, and expedited shipping at a small additional charge at times, but not at all times. Standard shipping to Alaska and Hawaii is available at $5.00 USD per item.

Yes. Bottiful Home uses only pumps that are designed specifically to work well with thicker liquids (“lotion pumps”). While we cannot guarantee our pumps will adequately pump every type of liquid in the market, we stand behind every purchase so you can feel confident that they will work for you, or your liquids will get your money back!

Bottiful Home is headquartered in the USA and offers products that are made in the USA as well as products that are imported. Most of our imported products are made in China, and we are proud of our well-established manufacturing processes in both the US and China. Our products are made from safe plastic materials with the utmost care and precision.

Bottiful Home is headquartered in New Albany, Ohio, USA.

You can purchase Bottiful Home bottles directly from our website ( or by visiting our Amazon store at We may add or modify buying options in the future at our sole discretion, but it’s our intention that you will always be able to purchase Bottiful Home products through our website.

You can email us any time through this contact form, or you may write to us at:

Bottiful Home
5195 Hampsted Village Center Way
New Albany, OH 43054

Yes! We offer bulk purchase discounts and wholesale opportunities. Please fill out the form and we’ll contact you about bulk and wholesale discount opportunities. Note, by submitting the form, you agree to receive emails from Bottiful Home about the bulk and wholesale program and related topics. You can unsubscribe from emails at any time by clicking “unsubscribe” at the bottom of each email.